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Travel Agencies in the UK: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Travel Agencies Market Research Report | SIC N79.110 | Mar 2017

Slight turbulence: Revenue is expected to fall in the current year, after a period of expansion

The Travel Agencies market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
Thomas Cook Group plc Thomas Cook Group plc market share
TUI Travel plc TUI Travel plc market share
Industry Statistics & Market Size
Annual Growth 12-17
Annual Growth 17-22
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Industry Analysis & Industry Trends

The Travel Agencies industry has become increasingly dominated by online travel agents, which are expected to account for just over half the industry’s total revenue in 2016-17. The customers served by the industry are mostly UK residents looking to travel abroad for leisure purposes, such as going on holiday, visiting family and friends or travelling to events. Nevertheless, nearly one-fifth of industry revenue is generated from business travellers, while domestic travel by UK residents and international visitors are also important market segments. Leisure travel is influenced by trends in disposable income, consumer confidence and current exchange rates... purchase to read more

Industry Report - Industry Products Chapter

Online booking services

The UK online travel agency market is one of the largest in Europe and ahead of Germany and France. Over the past decade, the online market has grown from slightly more than 10% of the market to an estimated 55% in 2016-17. The online travel segment relates only to travel websites that offer flights with a range of airlines, accommodation and other products, such as Expedia. It excludes the websites operated by major airlines and accommodation chains since these are included in other industries.

Websites have the advantage of being accessible 24 hours a day, so they trade on convenience. Many can offer more attractive prices than their competitors because they have far lower operating and overhead costs than shop-front operators. Man.. purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Travel Agencies Industry?

This industry is composed of agencies that provide booking, reservation and information services to UK residents travelling domestically and internationally. This includes agencies that are solely or partially online or shop-front operators. Operators generate their income from commissions.

Industry Products
Travel agency servicesOnline booking services
Industry Activities
Providing travel-related online booking services Providing travel informationMaking travel arrangementsBooking flights and accommodationSelling travel packages

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