Industry Analysis & Industry Trends
Operators in the Second-Hand Goods Stores industry sell used items such as clothing, furniture, electrical equipment, books and homeware in stores and online. The industry excludes enterprises that operate solely online. The industry has performed well as economic conditions have improved and incomes have grown in recent years. High unemployment, low consumer confidence and constrained incomes at the beginning of the period drove consumers to seek out bargains in an effort to reduce their expenditure. Although higher disposable income levels tend to discourage demand for second-hand goods, revenue is anticipated to rise overall during the five years through 2016-17, even as incomes also rise... purchase to read more
Industry Report - Industry Investment Chapter
The Second-Hand Goods Stores industry has a low level of capital intensity, in line with the larger retail sector. There is a significant reliance on customer service and satisfaction and employees are required to have excellent customer service skills. Besides their involvement in handling and processing sales, employees are required to restock display shelves, manage inventory and provide customers with assistance. Wage costs vary between operators. Charity retailers rely heavily on volunteers and wage costs are kept low while for-profit operators are expected to pay employees at least the minimum wage. In 2016-17, wages are estimated to account for 16.8% of industry revenue.
Capital expenditure in the industry is limited to store fixtures and fittings, and cash registers. Non.. purchase to read more