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Internet Service Providers in the UK: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Internet Service Providers Market Research Report | SIC J61.400 | Sep 2016

Strong signal: Increased demand for fibre-optic broadband has supported industry growth

IBISWorld’s Internet Service Providers market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
British Sky Broadcasting Limited British Sky Broadcasting Limited market share
BT Group BT Group market share
TalkTalk Group TalkTalk Group market share
Virgin Media Virgin Media market share
Industry Statistics & Market Size
Annual Growth 12-17
Annual Growth 17-22
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Industry Threats & Opportunities
  • Increased government support and demand for faster speeds has boosted industry services
  • With similar services to provide, industry competition has shifted to price, quality and superfast internet
  • Operators need to invest in service quality and faster speeds to compete with increasing mobile services
  • ... purchase to read more

Industry Analysis & Industry Trends

The UK Internet Service Providers industry includes operators that deliver internet access via fixed lines to businesses, households and the government. Providers may also offer a range of related services to businesses and large corporations. Over the five years through 2016-17, demand for industry services is forecast to increase, as the internet has become more essential in terms of the day-to-day lives of consumers and businesses. Increased innovation in the industry has led to increased demand for industry services. Entrenched services such as browsing, communications and social networking, have made the internet a necessity. Moreover, new downstream markets have been created that rely entirely on internet services... purchase to read more

Industry Report - Industry Analysis Chapter

The Internet Service Providers industry is forecast to grow steadily over the five years through 2016-17. Growth during this period can be attributed to an increase in the number of businesses, increased innovation within the industry and increased IT and telecommunications adoption. Demand for fixed-line broadband has grown strongly over the five-year period, which has boosted industry demand. Moreover, increased innovation in the industry has led to internet services improving. Internet services are broadening, large investments in the industry have led to operators being able to provide high-speed internet services to more customers, which in turn has boosted demand for industry services. The industry is forecast to grow at a compound annual rate of 3.4% o.. purchase to read more

Additional Insights for the Internet Service Providers Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Internet Service Providers Industry are

  • Access to required utility infrastructure
  • Economies of scope
  • Having a loyal customer base
  • IBISWorld analysts also discuss how external factors such as Percentage of households with internet access and Number of businesses in the Internet Service Providers industry impact industry performance... purchase to read more


    Industry ProductsRelated Reports

    What is the Internet Service Providers Industry?

    Companies in this industry provide internet access via fixed lines to businesses, households and the government. Internet services are provided via dial-up and fixed broadband connections. The industry also includes the provision of other corporate data services. Mobile-internet provision is not included in the industry.

    Industry Products
    Broadband and narrowbandOther data servicesIP VPNEthernet
    Industry Activities
    Internet service provisionInternet Protocol virtual private network (IP VPN) servicesEthernet services

    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Percentage of households with internet access
  • Number of businesses
  • Number of mobile connections
  • IT and telecommunications adoption
  • Current Performance
  • IT and telecommunications adoption
  • Telecoms battle
  • High-speed profitability
  • Chart: Revenue Growth
  • Industry Outlook
  • The war of wires
  • Fibre-optic roll-out
  • Brexit effect
  • Table: Internet Service Providers Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Internet Service Providers Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Computer Consultants
  • Data Processing & Hosting Services
  • Financial and Insurance Activities
  • Consumers
  • Key Selling Industries
  • Consumer Electronics Manufacturing
  • Wired Telecommunications Carriers
  • Products & Services
  • Broadband and narrowband
  • IP VPN
  • Ethernet
  • Other data services
  • Chart: Internet Service Providers Industry Products and Services Segmentation
  • Demand Determinants
    Major Markets
  • Households
  • Corporate and government
  • Small and medium-size enterprises
  • Chart: Major Market Segmentation for the Internet Service Providers Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Depreciation
  • Advertising
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Internet Service Providers
  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Internet Service Providers Industry
  • Industry Globalization
    Major Companies
    BT Group plc
    Sky plc
    Virgin Media Inc
    TalkTalk Telecom Group plc
  • Table: BT Group plc - financial performance
  • Table: Sky plc - financial performance
  • Table: Virgin Media Inc - financial performance
  • Table: TalkTalk Telecom Group plc - financial performance
  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Internet Service Providers Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Internet Service Providers Industry
  • Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Jargon & Glossary
  • Asynchronous Transfer Mode is a network technology based on transferring data in packets of a fixed size.
  • Average Revenue Per User (Arpu)
  • A key performance indicator in telecommunications that suggests whether revenue is due to increased customers or phone usage. ARPU is revenue divided by the average number of subscribers.
  • Broadband Internet
  • An always-on internet connection that delivers download data transfer rates equal to or faster than 256 kilobits per second.
  • Ip Vpn
  • An Internet Protocol Virtual Private Network provides businesses with secure inter-site connection over a public network using internet protocol.
  • Megahertz (Mhz)
  • Megahertz are a unit of frequency and represent one million cycles per second.
  • Public Switched Telephone Network (Pstn)
  • Telephone system based on copper wires that carry analogue voice data. A traditional telephone call.
  • Quad-Play
  • Bundle package which includes wired and wireless telephony, broadband and TV.
  • Voice Over Internet Protocol (Voip)
  • Communicating through speech via the internet rather than a traditional telephone call.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Internet Service Providers:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Internet Service Providers market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Internet Service Providers, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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