Industry Analysis & Industry Trends
The Freight Forwarding and Customs Agents industry provides a range of services that facilitate the transport of goods and equipment, both nationally and internationally. These services include freight forwarding, customs and freight brokerage, stock consolidation and goods-handling operations. Freight forwarders buy transport slots in bulk from road, rail, air and ship freight operators. They then repackage this space into smaller allotments and consolidate loads on behalf of paying clients keen to transport goods. Customs agents act on behalf of their clients to satisfy import and export legislative requirements. Freight volumes, transport costs and the degree of industry competition affect the industry's performance... purchase to read more
Industry Report - Industry Key Buyers Chapter
The industry is dominated by small enterprises and has a low level of concentration. The four largest players in the industry are estimated to account for 10.5% of revenue in 2016-17. According to latest estimates from the Office for National Statistics (ONS), 69.4% of enterprises in the industry employ fewer than five people and 12.6% employ between five and nine staff members. In contrast, just 0.8% employed more than 250 people. On average, freight forwarders are larger than customs agents. Industry concentration has decreased over the past five years as a relatively large number of operators have entered the industry. Over the five years through 2016-17, both enterprise and establishment numbers are estimated to grow strongly.
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