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Document Management Services in the UK: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Document Management Services Market Research Report | SIC UK0.020 | Mar 2017

Shredding concern: Strict documentation regulations ensure consistent industry growth

IBISWorld’s Document Management Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
Iron Mountain (UK) Limited Iron Mountain (UK) Limited market share
Restore plc Restore plc market share
Shred-it Ltd Shred-it Ltd market share
Industry Statistics & Market Size
Annual Growth 12-17
Annual Growth 17-22
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Industry Threats & Opportunities
  • Regulations on the retention of company records have supported consistent growth
  • Document storage regulations support steady demand for industry services
  • Growth could be adversely affected if financial and other professional firms shift operations overseas
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Industry Analysis & Industry Trends

Businesses in the industry provide outsourced document storage, document destruction and digital conversion of paper-based records to commercial and government clients. As a result of strict regulations relating to the retention and destruction of company records, the industry has performed well and exhibited consistent growth over the past five years. The industry has also benefited from strong demand from government institutions, as departmental spending cuts encouraged the outsourcing of document management services to industry operators. Meanwhile, improving business confidence and growth in the number of businesses operating in the United Kingdom propelled demand... purchase to read more

Industry Report - Industry Locations Chapter


London accounts for the largest proportion of industry establishments, with an estimated 21.6% located in the region. Proximity to large business centres is crucial to obtaining contracts and winning business from larger companies. Given that London is home to a significant proportion of Britain’s large businesses, and has a considerably higher level of business activity than any other UK region, it is logical that a large proportion of document management operators are located here. The region is home to the UK headquarters of a number of large industry operators, including Iron Mountain.

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Additional Insights for the Document Management Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Document Management Services Industry are

  • Prompt delivery to market
  • Ability to quickly adopt new technology
  • Proximity to key markets
  • IBISWorld analysts also discuss how external factors such as Real government consumption expenditure and Business confidence index in the Document Management Services industry impact industry performance... purchase to read more


    Industry ProductsRelated Reports

    What is the Document Management Services Industry?

    Companies in this industry provide document management services to other businesses and government clients. Industry services include document storage, record management and secure document destruction.

    Industry Products
    Document storage and filingDocument destructionDigitalisation and scanning
    Industry Activities
    Storage of paper documentsDestruction of paper documentsDigitisation of paper documents

    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Real government consumption expenditure
  • Business confidence index
  • IT and telecommunications adoption
  • Number of businesses
  • Producer price index for paper and paperboard
  • Current Performance
  • Public-sector propels growth
  • Private-sector demand
  • Digitalisation gains popularity
  • Profitability grows
  • Chart: Revenue Growth
  • Industry Outlook
  • Changing demand
  • Hacking and data protection
  • Margins expand
  • Table: Document Management Services Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Document Management Services Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Financial and Insurance Activities
  • Professional, Scientific and Technical Activities
  • Public Administration and Defence; Compulsory Social Security
  • Human Health and Social Work Activities
  • Key Selling Industries
  • Cardboard Packaging & Paper Bag Manufacturing
  • Computer & Peripheral Equipment Wholesaling
  • Truck Rental & Leasing
  • Products & Services
  • Document storage and filing
  • Document destruction
  • Digitalisation and scanning
  • Chart: Document Management Services Industry Products and Services Segmentation
  • Demand Determinants
    Major Markets
  • Financial and professional services
  • Other businesses
  • The public sector
  • Chart: Major Market Segmentation for the Document Management Services Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Rent
  • Depreciation
  • Purchases
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Document Management Services
  • Basis of Competition
  • Internal competition
  • External competition
  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Document Management Services Industry
  • Industry Globalization
    Major Companies
    Iron Mountain (UK) Limited
    Restore plc
    Shred-it Ltd
  • Table: Iron Mountain (UK) Limited - financial performance
  • Table: Restore plc - financial performance
  • Table: Shred-it Ltd - financial performance
  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Document Management Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Document Management Services Industry
  • Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Jargon & Glossary
  • The physical storage of documents.
  • Digitalisation
  • The conversion of physical documents to digital copies.
  • Document Destruction
  • The shredding of physical documents into fine strips to protect sensitive information.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Document Management Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Document Management Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Document Management Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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