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Department Stores in the UK: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Department Stores Market Research Report | SIC G47.190 | Jun 2017

Drop in sales: The industry is set to contract in 2017-18 following a period of steady growth

The Department Stores market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
Debenhams Debenhams market share
John Lewis John Lewis market share
Marks & Spencer Marks & Spencer market share
Industry Statistics & Market Size
Annual Growth 13-18
Annual Growth 18-23
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Industry Threats & Opportunities
  • The industry has recorded relatively steady growth, despite current-year contraction
  • Many operators have engaged in partnerships with exclusive brands to increase customer footfall
  • Operators are expected to include more bars, restaurants and cafes in stores to attract customers
  • ... purchase to read more

Industry Analysis & Industry Trends

Despite strong competition from online-only retailers, as well as volatile trading conditions and widespread discounting, the industry has performed relatively well over the past five years. At the start of the five-year period through 2017-18, the industry had to contend with subdued economic conditions. However, the industry as a whole continued to grow throughout this period. Consumer confidence rebounded and economic conditions improved strongly from 2013-14 to 2015-16, much to the benefit of department stores. However, economic conditions and consumer confidence deteriorated over 2016-17 and are expected to weaken further in 2017-18 as a result of the fallout of the EU referendum result... purchase to read more

Industry Report - Industry Key Buyers Chapter

The Department Stores industry has a moderate level of market share concentration. The level of concentration measures the extent to which the top players dominate the industry. The four largest players are expected to control 57.6% of the total market in 2017-18. Market share concentration has risen over the past five years due to the exit of inefficient companies. The number of enterprises is estimated to decline at a compound annual rate of 0.4% over the five years through 2017-18. Larger players have been able to move in and secure the market shares of liquidated companies, pushing up concentration.

Most major players have engaged in merger and acquisition activity over the past decade by taking over smaller stores, which has also increased market concentration. Thi.. purchase to read more

Additional Insights for the Department Stores Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Department Stores Industry are

  • Ability to alter goods and services produced in favour of market conditions
  • Access to secure revenues
  • Marketing of differentiated products
  • IBISWorld analysts also discuss how external factors such as Real household disposable income and Demand from supermarkets in the Department Stores industry impact industry performance... purchase to read more


    Industry ProductsRelated Reports

    What is the Department Stores Industry?

    Department stores retail a wide range of general merchandise, including clothing, household appliances, toys, games, personal-care products and garden equipment. Non-specialised stores that primarily sell food are classified as supermarkets and are not included in the industry.

    Industry Products
    ClothingFoodAccessoriesHealth and beauty productsHousehold items and furnitureGames and toysElectricalsBooks and all other products
    Industry Activities
    General merchandise retailingClothing retailingFood retailingHousehold goods retailingGame and toy retailingConsumer electronics retailingPersonal-care product retailing

    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Real household disposable income
  • Demand from supermarkets
  • Total online expenditure
  • Demand from clothing retailing
  • Consumer confidence index
  • Current Performance
  • Competitive pressures
  • The EU referendum
  • New products and ranges
  • Added convenience
  • Black Friday
  • Chart: Revenue Growth
  • Industry Outlook
  • Increased competition
  • Online operations
  • Destination shopping
  • Profit performance
  • Table: Department Stores Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Department Stores Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Consumers
  • Key Selling Industries
  • Clothing & Footwear Wholesaling
  • Electronic & Telecommunications Equipment Wholesaling
  • Furniture, Carpet & Lighting Wholesaling
  • Household Appliance & Television Wholesaling
  • Perfume & Cosmetics Wholesaling
  • Pharmaceutical Wholesaling
  • Products & Services
  • Clothing
  • Health and beauty products
  • Household items and furniture
  • Accessories
  • Electricals
  • Games and toys
  • Books and all other products
  • Food
  • Chart: Department Stores Industry Products and Services Segmentation
  • Demand Determinants
    Major Markets
  • People aged between 45 and 64
  • People aged between 30 and 44
  • People aged between 15 and 29
  • People aged 65 and over
  • Chart: Major Market Segmentation for the Department Stores Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Rent
  • Advertising and other costs
  • Depreciation
  • Chart: Cost Structure Benchmarking – Sector vs Department Stores
  • Basis of Competition
  • Internal competition
  • External competition
  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Department Stores Industry
  • Industry Globalization
    Major Companies
    Marks and Spencer Group plc
    John Lewis Partnership plc
    Debenhams plc
  • Table: Marks and Spencer Group plc - financial performance
  • Table: John Lewis Partnership plc - financial performance
  • Table: Debenhams plc - financial performance
  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Department Stores Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Department Stores Industry
  • Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Jargon & Glossary
  • Describes a store with a physical building and a high-street presence.
  • Footfall
  • The number of people visiting a store over a period of time.
  • Multichannel Retailing
  • Using different methods to market a firm's product to the consumer. These avenues can include the web, social media, retail stores and email.
  • Specialised Stores
  • Stores that sell one product or a range of similar products such as clothing.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Department Stores:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Department Stores market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Department Stores, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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