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Computer & Computer Equipment Repair in the UK: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Computer & Computer Equipment Repair Market Research Report | SIC S95.110 | Feb 2017

Low on power: Industry performance has been hampered by the prevalent replacement trend

IBISWorld’s Computer & Computer Equipment Repair market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
Revenue
£2bn
Annual Growth 12-17
0.9%
Annual Growth 17-22
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Profit
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Employment
21,021
Businesses
3,731
Industry Threats & Opportunities
  • The industry has generally followed countercyclical trends over the past five years
  • The general trend towards replacement over repair has negatively affected the industry’s performance
  • Companies are likely to leverage the strength of their brands in order to win over customers
  • ... purchase to read more

Industry Analysis & Industry Trends

Operators in the Computer and Computer Equipment Repair industry carry out repairs and maintenance on a wide variety of products, including household laptops, tablet computers, printers and ATMs. This broad spread means that most operators specialise in working on a particular type of product. In a similar manner to other repair industries, the Computer and Computer Equipment Repair industry generally follows countercyclical trends. When the UK economy is growing, industry demand tends to fall as consumers opt to replace their faulty equipment rather than repair it... purchase to read more

Industry Report - Industry Investment Chapter

The Computer and Computer Equipment Repair industry is estimated to have a low level of capital intensity. As with most repair industries, the industry is labour intensive and operators are reliant more on the skills of their workers rather than equipment or machinery. The relative importance of each is estimated by comparing expenditure on wages and depreciation, which are used as proxies for labour and capital inputs respectively. The capital-to-labour ratio in 2016-17 is estimated to be 1:14.45, indicating that for every £1.00 spent on capital £14.45 is spent on labour.

The huge variety of repairs that a customer might require and the care that must be taken in the work means it is almost impossible to automate the industry's services. Fur.. purchase to read more

Additional Insights for the Computer & Computer Equipment Repair Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Computer & Computer Equipment Repair Industry are

  • Supply contracts in place for key inputs
  • Proximity to key markets
  • Production of premium goods/services
  • IBISWorld analysts also discuss how external factors such as Demand from computer and gaming product retailers and Audiovisual equipment prices in the Computer & Computer Equipment Repair industry impact industry performance... purchase to read more

     


    Industry ProductsRelated Reports

    What is the Computer & Computer Equipment Repair Industry?

    Companies in this industry repair and maintain computers and computer equipment, but not communications-related devices. This means that repair of computers, computer peripherals, tablets, gaming consoles, and public machines such as ATMs and cash registers is included, but repair of smartphones, fax machines and commercial-use cameras is excluded.

    Industry Products
    Desktop and laptop computer repairStorage device repair Portable electronic device repairSpecialised computer repairOther servicesPrinter, scanner and server repair
     
    Industry Activities
    Repairing and maintaining desktop and laptop computersRepairing and maintaining storage devicesRepairing and maintaining printers, mice and keyboardsRepairing and maintaining projectors, scanners and photocopiersRepairing and maintaining ATMs and cash registers


    Table of Contents
    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Demand from computer and gaming product retailers
  • Audiovisual equipment prices
  • Business capital expenditure
  • IT and telecommunications adoption
  • Real household disposable income
  • Current Performance
  • Fluctuating demand
  • The replacement trend
  • Competitive pressures
  • Chart: Revenue Growth
  • Industry Outlook
  • Changing Environment
  • Relatively healthy prospects
  • Future ventures
  • The replacement trend
  • Table: Computer & Computer Equipment Repair Industry Revenue Outlook
  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Computer & Computer Equipment Repair Industry Lifecycle vs The Economy
  • Products & Markets
    Supply Chains
  • Key Buying Industries
  • Data Processing & Hosting Services
  • Banks
  • Hospitals
  • Consumers
  • Key Selling Industries
  • Computer & Peripheral Equipment Manufacturing
  • Products & Services
  • Desktop and laptop computer repair
  • Specialised computer repair
  • Printer, scanner and server repair
  • Portable electronic device repair
  • Storage device repair
  • Other services
  • Chart: Computer & Computer Equipment Repair Industry Products and Services Segmentation
  • Demand Determinants
    Major Markets
  • Households and individuals
  • Small and medium-size businesses
  • Government
  • Large businesses
  • Chart: Major Market Segmentation for the Computer & Computer Equipment Repair Industry
  • International Trade
    Business Locations
  • Chart: Business Locations by State
  • Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Other expenses
  • Chart: Cost Structure Benchmarking – Sector vs Computer & Computer Equipment Repair
  • Basis of Competition
  • Internal competition
  • External competition
  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Computer & Computer Equipment Repair Industry
  • Industry Globalization
    Major Companies
    There are no major players in this industry
    Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Computer & Computer Equipment Repair Industry
  • Chart: Tools of the Trade: Growth Strategies for Success
  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth
  • Regulation & Policy
    Industry Assistance
    Key Statistics
  • Table: Industry Data for the Computer & Computer Equipment Repair Industry
  • Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)
  • Table: Annual Percentage Change for Key Industry Data
  • Table: Key Ratios for Industry Key Data
  • Jargon & Glossary
    Peripheral
  • A device attached to a host computer to expand the host's capabilities.
  • Precision Equipment
  • Equipment such as dental equipment, diagnostic imaging equipment, meteorological instruments, surgical instruments, optical instruments and sonar equipment.
  • Warranty
  • An assurance that an item will be repaired without cost to the buyer, usually only for a limited period of time after purchase.

  • Why Buy this Report?
    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Computer & Computer Equipment Repair:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Computer & Computer Equipment Repair market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Computer & Computer Equipment Repair, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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