Agent of growth: A weak pound is expected to support exports, benefiting industry demand

The Freight Forwarding and Customs Agents industry provides a range of services that facilitate the transport of goods and equipment, both nationally and internationally. These services include freight forwarding, customs and freight brokerage, stock consolidation, and goods-handling operations. Freight forwarders buy transport slots in bulk from road, rail, air and ship freight operators. They then repackage this space into smaller allotments and consolidate loads on behalf of paying clients keen to transport goods. Customs agents act on behalf of their clients to satisfy import and export legislative requirements. Freight volumes, transport costs and the degree of competition affect the industry's more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • Falling business confidence in the current year is expected to weigh on industry demand
  • Significant reductions in the amount of coal transported have weighed on demand for firms serving this market
  • Airfreight rates for forwarders are expected to become more transparent over the next five years
  • Industry Report - Industry Key Buyers Chapter

    The industry is dominated by small enterprises and has a low level of concentration. The four largest players in the industry are estimated to account for 11% of revenue in 2018-19. According to the latest estimates from the Office for National Statistics, 64.6% of enterprises in the industry employ fewer than five people and 14.7% employ between five and nine staff members. In contrast, just 0.2% employ 250 people or more. On average, freight forwarders are larger than customs agents. Industry concentration has slightly decreased over the past five years as a large number of operators have entered the industry. Over the five years through 2018-19, both enterprise and establishment numbers are estimated to grow strongly...purchase to read more.

    Additional Insights for the Freight Forwarding & Customs Agents Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Freight Forwarding & Customs Agents Industry are

  • Understanding government policies and their implications
  • Market research and understanding
  • Ability to quickly adopt new technology
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Industrial production index in the Freight Forwarding & Customs Agents industry impact industry performance..

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    What's in this report

    What is the Freight Forwarding & Customs Agents Industry?

    This industry provides support services to freight transport industries. These include freight forwarding, customs and freight brokerage, stock consolidation and goods-handling operations. The industry does not provide passenger transport, tourism activities, courier services or transport insurance.

    Industry Products
  • Freight forwarding
  • Intermodal freight forwarding
  • Customs brokerage
  • Stock consolidation
  • Goods handling
  • Industry Activities
  • Providing freight forwarding services
  • Offering customs brokerage
  • Carrying out stock consolidation
  • Offering goods-handling services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Industrial production index
  • Retail sales index
  • Value of goods exports
  • Value of goods imports

  • Current Performance
  • Demand determinants
  • Coal freight
  • New entrants
  • Regulation
  • Chart: Revenue Growth

  • Industry Outlook
  • Leaving the

    European Union

  • World oil price
  • Technology and

    IT systems

  • Table: Freight Forwarding & Customs Agents Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Freight Forwarding & Customs Agents Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Manufacturing
  • Wholesale and Retail Trade

  • Key Selling Industries
  • Freight Rail Transport
  • Freight Road Transport
  • Sea & Coastal Freight Water Transport
  • Warehousing & Storage

  • Products & Services
  • Freight forwarding
  • Intermodal freight forwarding
  • Customs brokerage
  • Stock consolidation
  • Other
  • Goods handling
  • Chart: Freight Forwarding & Customs Agents Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Manufacturers
  • Retailers
  • Service industries
  • Wholesalers
  • Agricultural producers
  • Mining and energy companies
  • Chart: Major Market Segmentation for the Freight Forwarding & Customs Agents Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    ProfitPurchasesWagesRent and utilitiesDepreciation and other
  • Chart: Cost Structure Benchmarking – Sector vs Freight Forwarding & Customs Agents

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Freight Forwarding & Customs Agents Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Freight Forwarding & Customs Agents Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Freight Forwarding & Customs Agents Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Customs Brokerage
  • The delivery of services to provide clearance from customs for goods being imported.
  • Freight Forwarding
  • The arranging and booking of freight to be transported.
  • Intermodal Transport
  • The transportation of containerised goods that can be easily moved between different modes such as road, sea and rail.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Freight Forwarding & Customs Agents market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Freight Forwarding & Customs Agents:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Freight Forwarding & Customs Agents market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Freight Forwarding & Customs Agents, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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