Applying caution: Low confidence encourages consumers to repair goods and limit spending

At the start of the past five-year period, improving economic conditions encouraged consumers to replace products instead of pay to have them repaired. In response to this, small independent repairers lowered prices in an attempt to combat the low prices of appliances. This was particularly prominent in the market for small appliances, where items became so cheap that repairs were often not economical for consumers. Specialist appliances have supported the market for the repair of high-quality, expensive appliances, as it is less cost-effective to replace such items. This attracted some new entrants specialising in this segment to the industry over the past five years. Nonetheless, improving economic conditions caused revenue to fall in the first half of the period...read more.

Industry Statistics & Market Size
Revenue
£175.1m
Annual Growth 15-20
-0.1%
Forecast Growth 20-25
Profit
Employment
4,109
Businesses
896

Industry Threats & Opportunities

  • Low consumer confidence and disposable incomes are expected to encourage repairs
  • Strong demand for repairs of high-quality appliances has provided opportunities
  • The weak pound is anticipated to continue affecting the industry over the next five years
  • Industry Report - Industry Key Buyers Chapter

    The Household Appliance and Garden Equipment Repair industry is estimated to have a low level of market share concentration. The industry is highly fragmented and dominated by small operators. The industry is diverse and as a result, small operators are able to focus on specific markets. According to the ONS, 93.4% of industry enterprises are small owner-operated firms with fewer than 10 employees, which contributes to the low industry concentration.Industry concentration is lifted by the presence of large companies that have diversified into the appliance repair market. This includes British Gas, which uses its skilled electrical engineers to provide repairs, and Dixons Carphone, which uses brand recognition from the appliance retail sector. Bot...purchase to read more.

    Additional Insights for the Household Appliance & Garden Equipment Repair Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Household Appliance & Garden Equipment Repair Industry are

  • Highly trained workforce
  • Having a good reputation
  • Prompt delivery to market
  • IBISWorld analysts also discuss how external factors such as Demand from electrical household appliance retailing and Real household disposable income in the Household Appliance & Garden Equipment Repair industry impact industry performance..

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    What's in this report

    What is the Household Appliance & Garden Equipment Repair Industry?

    This industry specialises in repairing household appliances such as refrigerators, cookers, washing machines and toasters, and gardening equipment such as lawnmowers, leaf blowers, mulchers and hedge trimmers. This industry does not include the repair of hand-held power tools or central air-conditioning systems.

    Industry Products
  • Repairing white goods
  • Repairing garden equipment
  • Repairing brown goods
  • Selling spare parts
  • Industry Activities
  • Repairing household electrical appliances
  • Repairing household gardening equipment
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Demand from electrical household appliance retailing
  • Real household disposable income
  • Number of residential property transactions
  • Ratio of household debt to disposable income
  • Real effective exchange rate

  • Current Performance
  • In need of repair
  • Replacement trends
  • Manufacturers’ guarantee
  • Faulty margins
  • Chart: Revenue Growth

  • Industry Outlook
  • Economic conditions
  • Technological developments
  • Fixer upper
  • Table: Household Appliance & Garden Equipment Repair Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Household Appliance & Garden Equipment Repair Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Electrical Appliance Manufacturing
  • Department Stores
  • General Insurance
  • Consumers

  • Key Selling Industries
  • Electronic Component Manufacturing
  • Glue & Adhesives Manufacturing
  • Manufacture of Oil-Based Lubricating Oils or Greases
  • Manufacture of Synthetic Rubber in Primary Forms
  • Tool Manufacturing

  • Products & Services
  • Repairing white goods
  • Repairing garden equipment
  • Repairing brown goods
  • Selling spare parts
  • Chart: Household Appliance & Garden Equipment Repair Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Three- and four-person households
  • Industry
  • Households of five or more people
  • One- and two-person households
  • Government
  • Chart: Major Market Segmentation for the Household Appliance & Garden Equipment Repair Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
    WagesPurchasesProfitDepreciationMarketingRentUtilitiesOther
  • Chart: Cost Structure Benchmarking – Sector vs Household Appliance & Garden Equipment Repair

  • Basis of Competition
    Internal competitionExternal competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Household Appliance & Garden Equipment Repair Industry

  • Industry Globalization
    British Gas Services Ltd, Whirlpool UK Appliances Ltd, Dixons Carphone plc,
  • Table: British Gas Services Ltd - financial performance
  • Table: Whirlpool UK Appliances Ltd - financial performance
  • Table: Dixons Carphone plc - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Household Appliance & Garden Equipment Repair Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Household Appliance & Garden Equipment Repair Industry
    Includes:
  • Industry Revenue (2011-2025)
  • Industry Gross Product (2011-2025)
  • Establishments (2011-2025)
  • Businesses (2011-2025)
  • Employment (2011-2025)
  • Wages (2011-2025)
  • Wages (2011-2025)
  • Purchases (2011-2025)
  • Profit (2011-2025)
  • Depreciation (2011-2025)
  • Marketing (2011-2025)
  • Rent (2011-2025)
  • Utilities (2011-2025)
  • Other (2011-2025)
  • IT services and related spend (2011-2025)
  • Insurance (2011-2025)
  • Telecommunications (2011-2025)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Brown Goods
  • Small household appliances such as toasters and microwave ovens.
  • Flail Mower
  • A piece of machinery with small blades attached to chains on a horizontal axis designed to cut through thick vegetation.
  • Mulcher
  • A machine used to break down organic material so that it can later be used as a fertiliser.
  • White Goods
  • Large household appliances that were traditionally finished in enamel, such as refrigerators and washing machines.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Household Appliance & Garden Equipment Repair market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Household Appliance & Garden Equipment Repair:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Household Appliance & Garden Equipment Repair market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Household Appliance & Garden Equipment Repair, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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