Diluted revenue: Weakened confidence has reduced demand for value-added services

The industry provides cleaning services to residential and commercial clients and is highly fragmented, with many small operators. Revenue is expected to decrease at a compound annual rate of 0.3% over the five years through 2019-20 to £6.1 billion. Expanding real incomes and falling unemployment increased demand for industry services from households during the base year of the period. Improved economic conditions in 2015-16 also increased demand from commercial clients for value-added services, such as polishing and buffing services, as companies had larger spending budgets. However, revenue dipped from 2016-17, as economic uncertainties following the EU referendum led to businesses reducing spending on value-added services...read more.

Industry Statistics & Market Size
Annual Growth 15-20
Forecast Growth 20-25
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • The increasing number of British businesses is expected to support demand for services
  • Rising residential construction activity has increased the potential market size for operators
  • The government wants to award more outsourcing contracts to regional companies
  • Industry Report - Starting a New Business Chapter

    It is fairly simple to start a cleaning company. The most basic cleaning work requires only an unskilled worker, often using their clients’ equipment. However, there has been an increase in the sophistication of operators and the services they offer. Some operators require specialised equipment, especially when working for commercial clients. Despite this, the costs of entering the industry have remained low, which is illustrated by a low level of capital intensity. The only significant barrier to entry that new operators face is the high level of competition in the industry...purchase to read more.

    Additional Insights for the General Building Cleaning Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the General Building Cleaning Industry are

  • Ability to compete on tender
  • Ability to effectively communicate and negotiate
  • Ability to raise funds from additional sources
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Demand from commercial building construction in the General Building Cleaning industry impact industry performance..

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    What's in this report

    What is the General Building Cleaning Industry?

    This industry focuses on the provision of general cleaning services for residential and commercial buildings. These services mainly include interior cleaning services. Industrial cleaning and other specialised cleaning services are not covered (see IBISWorld report N81.220).

    Industry Products
  • Carpet cleaning
  • Exterior cleaning
  • Hard surface cleaning
  • Bathroom and toilet cleaning
  • Industry Activities
  • Interior cleaning including mopping, sweeping, cleaning of carpets and cleaning of bathrooms and toilets
  • Exterior cleaning
  • Emptying bins and removing rubbish
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Demand from commercial building construction
  • Demand from residential building construction
  • Number of businesses
  • Real household disposable income
  • Average weekly hours of work

  • Current Performance
  • Consistent demand for commercial cleaning
  • Residential cleaning demand
  • Margins slide
  • Chart: Revenue Growth

  • Industry Outlook
  • Commercial demand trends
  • Residential demand improves
  • Potential turbulence
  • Table: General Building Cleaning Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - General Building Cleaning Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Clothing Retailing
  • Financial and Insurance Activities
  • Real Estate Activities

  • Key Selling Industries
  • Chemical Product Wholesaling
  • Household Appliance & Television Wholesaling

  • Products & Services
  • Carpet cleaning
  • Hard surface cleaning
  • Bathroom and toilet cleaning
  • Other
  • Exterior cleaning
  • Chart: General Building Cleaning Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Commercial offices
  • Apartments
  • Other non-industrial commercial premises
  • Houses
  • Chart: Major Market Segmentation for the General Building Cleaning Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs General Building Cleaning

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the General Building Cleaning Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the General Building Cleaning Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the General Building Cleaning Industry
  • Industry Revenue (2011-2025)
  • Industry Gross Product (2011-2025)
  • Establishments (2011-2025)
  • Businesses (2011-2025)
  • Employment (2011-2025)
  • Wages (2011-2025)
  • Wages (2011-2025)
  • Purchases (2011-2025)
  • Profit (2011-2025)
  • Depreciation (2011-2025)
  • Marketing (2011-2025)
  • Rent (2011-2025)
  • Utilities (2011-2025)
  • Other (2011-2025)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Carpet Cleaning
  • The dry cleaning, vacuuming or steam cleaning of carpets.
  • Cleaning Agents
  • Cleaning agents are substances, usually liquids, powders, spray or granules, which are used to remove dirt, stains and odours.
  • Hard Surface Cleaning
  • The cleaning of surfaces made from wood, marble, granite and cement.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s General Building Cleaning market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on General Building Cleaning:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The General Building Cleaning market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on General Building Cleaning, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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