To protect your privacy, IBISWorld Limited (“IBISWorld”) follows principles in accordance with worldwide practices for customer privacy and data protection.
1 Information IBISWorld may collect from you
1.1 IBISWorld may collect the following personal data about you:
(a) information that you provide by filling in forms on the website including name and contact details. This includes information provided at the time of registering to the website, subscribing to the IBISWorld services or products, posting material or requesting further services;
(b) details of transactions you carry out through the website;
(c) information you provide when you enter a competition or promotion sponsored by IBISWorld, and when you report a problem with the website;
(d) if you contact IBISWorld, IBISWorld may keep a record of that correspondence;
(e) information you provide when completing surveys that IBISWorld uses for research purposes; and
(f) details of your visits to the website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for IBISWorld’s own billing purposes or otherwise and the resources that you access,
(your “personal information").
2 IBISWorld’s Use of Personal Information
2.1 IBISWorld will only collect your personal information for the purposes of:
(a) enabling you to download data and reports contained on the website to which you have subscribed;
(b) keeping you informed about training sessions on the interactive online service provided by IBISWorld and logging your support centre enquiries so IBISWorld may provide a higher standard of service to you; and
(c) keeping you informed via regular newsletters of special offers, product updates and other information for same or similar products or services of IBISWorld which IBISWorld feel are relevant to you, which may include invitations to functions, all of which will be used to help IBISWorld develop and improve the products and services that it offers you.
2.3 IBISWorld may disclose your personal information to third parties:
2.3.1 in the event that IBISWorld sells or buys any business or assets, in which case IBISWorld may disclose your personal information to the prospective seller or buyer of such business or assets;
2.3.2 if IBISWorld or substantially all of its assets are acquired by a third party, in which case personal information held by it about its customers will be one of the transferred assets; and/or
2.4 You have a right to access the personal information held about you or to obtain a copy of it. Except in limited circumstances, IBISWorld will provide you with access to the personal information it holds about you on request. To obtain a copy of the personal information IBISWorld hold about you, please contact IBISWorld via the online enquiry page www.ibisworld.co.uk/about/enquiry/
3.1 You have the right to ask IBISWorld not to process your personal information for marketing purposes. IBISWorld will usually inform you (before collecting your data) if it intends to use your data for such purposes or if it intends to disclose your information to any third party for such purposes.
4.1 If you do not provide IBISWorld with the information requested, IBISWorld will not be able to provide you with full access to the website, nor communicate with you to keep you informed of product updates, training and other information it feels is relevant to you.
4.2 If you choose not to register or provide personal information, you can still use some of the website. However, you will not be able to access areas that require registration, including areas that require subscription or payment.
4.3 If you decide to register, you will be able to select the information you want to receive from the website by subscribing or unsubscribing to various services, like IBISWorld’s electronic newsletters.
6 Secure Online Purchases
6.1 The website uses Thawte SSL certificates on the IBISWorld web server, giving you the ability to communicate securely with the website server. SSL security makes eavesdropping almost impossible. No credit card details are stored on the IBISWorld database.
7.1 Unfortunately, the transmission of information via the internet is not completely secure. Although IBISWorld will do its best to protect your personal data, IBISWorld cannot guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once IBISWorld has received your information, IBISWorld strictly protects the security of your personal information and honours your choices for its intended use. IBISWorld carefully protects your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
9 Enforcement and Contact
Address: IBISWorld Limited, 2nd Floor North, 11-19 Artillery Row, London, SW1P 1RT, UK
Version No: 1 (7th June 2010)