Industry Analysis & Industry Trends
The Wired Telecommunications Carriers industry is suffering from a change in consumer communication preferences. The need to communicate remains an integral part of the everyday lives of households, businesses and government offices. However, the ways in which people communicate are changing, with a preference towards mobile and digital technologies at the expense of traditional wired telecommunications services.
In addition to increased substitution threats, technological innovation has facilitated the introduction of new substitute services that are absorbing wired telcos' existing revenue streams. Voice over internet protocol (VoIP) is superseding traditional wired voice, and naked DSL allows internet subscribers to avoid fixed access line rental fees... purchase to read more
Industry Report - Industry Products Chapter
Wired telecommunications participants offer a wide range of services to households, businesses and government. The core services are broken down into the retail provision of fixed voice, retail data, corporate data services and wholesaling of network capacity.
Fixed voice
The traditional service offered by telecommunications providers entered the decline phase during the five years through 2011-12. This is a major worry for incumbent telecommunications providers, such as BT, as historically fixed voice communication services have generated impressive margins.
Initially it was increased desire for constant connectivity that began making inroads to the fixed-line telecommunications market. As mobile communication penetration increased, prices collapsed... purchase to read more